Disclaimer & Terms of Use

1. Nature of Products

All products offered by The Wellness House are supplied strictly and exclusively as research compounds. These products are:

• Not approved medicines, pharmaceuticals, or therapeutic goods
• Not intended for human consumption, ingestion, injection, or any form of administration to any person or animal
• Not intended to diagnose, treat, cure, prevent, or manage any medical condition, disease, or health complaint
• Intended solely for in-vitro scientific research, laboratory analysis, and educational study purposes

The Wellness House makes no representations, warranties, or claims regarding the suitability of any product for any particular research application. All products are sold as-is for research use only.

2. No Medical Advice

Nothing on this website, in any communication from The Wellness House, or in any documentation provided with or about our products constitutes medical advice, clinical guidance, or a recommendation for treatment of any kind.

The Wellness House is not a medical practice. Our representatives are not doctors, pharmacists, nurses, or licensed healthcare professionals. No information provided by The Wellness House should be interpreted as a substitute for professional medical advice, diagnosis, or treatment.

You are strongly advised to consult a qualified and licensed medical professional before making any decisions relating to your health, wellness, or use of any compound.

3. Purchaser Eligibility & Acknowledgements

By placing an order with The Wellness House, you confirm and warrant that:

• You are at least 18 years of age
• You are purchasing research compounds solely for legitimate scientific research, study, or educational purposes
• You are not purchasing these compounds for personal use, human consumption, or administration to any person
• You have the legal capacity to enter into a binding agreement in your jurisdiction
• You understand that these compounds have not been approved by any regulatory authority for human use
• You take full and sole responsibility for compliance with all applicable laws, regulations, and statutes in your country, province, or city of residence regarding the purchase, possession, import, and use of research compounds
• You will not resell, distribute, or supply these compounds to any third party for human consumption
• You have conducted your own independent research and due diligence regarding the compounds you are ordering

4. Regulatory Compliance

The legal status of research compounds varies significantly between jurisdictions. It is your sole responsibility to determine whether the compounds you are purchasing are legal to import, possess, and use for research purposes in your country and locality.

The Wellness House makes no representation that any product is legal in any particular jurisdiction. The Wellness House shall not be held liable for any legal consequences arising from the purchase, importation, possession, or use of any product supplied by us.

By completing a purchase, you confirm that you have satisfied yourself as to the legality of your order and accept all legal risk and responsibility associated with it.

5. Limitation of Liability

To the fullest extent permitted by applicable law, The Wellness House, its owners, employees, agents, and affiliates shall not be liable for:

• Any direct, indirect, incidental, consequential, or punitive damages arising from the use or misuse of any product
• Any personal injury, illness, adverse reaction, or death arising from any use of our products
• Any legal penalties, fines, or consequences arising from the purchase, importation, or possession of our products
• Any loss of data, revenue, or business opportunity
• Any reliance on information provided on our website or in our communications

Our total liability to you in respect of any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.

6. Product Quality & Storage

The Wellness House sources products from reputable suppliers and takes reasonable steps to ensure product integrity during dispatch. However:

• We do not guarantee the purity, potency, or fitness for purpose of any product for any particular research application
• Products must be stored correctly according to the storage instructions provided — typically at 2–6°C away from light and moisture
• Products are supplied with bacteriostatic water where applicable for reconstitution purposes
• Once a product has been received and accepted by the purchaser, risk of loss or damage passes entirely to the purchaser
• The Wellness House is not responsible for product degradation resulting from improper storage or handling by the purchaser or any courier

7. No Returns & Refund Policy

Due to the sensitive nature of research compounds, The Wellness House operates a strict no-returns policy on all products once dispatched. Exceptions may be considered solely at our discretion in the following circumstances:

• Products arrived visibly damaged due to courier mishandling — photographic evidence required within 24 hours of receipt
• Incorrect product was dispatched — verified by The Wellness House against order records

No refunds or replacements will be issued for:

• Products that have been opened, used, or partially consumed
• Orders placed in error by the purchaser
• Products seized by customs or regulatory authorities
• Products that have been stored incorrectly after delivery

8. Privacy & Confidentiality

The Wellness House treats all client information with strict confidentiality. We will not disclose your personal details, order history, or communications to any third party except:

• Where required to do so by applicable law or lawful authority
• To our courier and logistics partners solely for the purpose of fulfilling your order

Your information will not be sold, rented, or shared for marketing purposes. By placing an order, you consent to us retaining your contact details for the purpose of order fulfilment and client communications.

9. Indemnification

You agree to indemnify, defend, and hold harmless The Wellness House and its owners, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

• Your use or misuse of any product purchased from The Wellness House
• Your breach of any provision of this disclaimer
• Your violation of any applicable law or regulation
• Any third-party claim arising from your possession or use of our products

10. Amendments

The Wellness House reserves the right to amend, update, or replace this disclaimer at any time without prior notice. The current version will always be accessible on our website. Continued use of our services following any amendment constitutes acceptance of the revised terms.

11. Website Status

This website is retained to showcase branding, web design, product catalogue, cart, and checkout interaction work. It is not presented as a live sales channel.